About us
The Medical Defence Union (MDU) is a not-for-profit organisation dedicated to its members’ interests. It is the market leader for medical defence in the UK, with over 200,000 individual and healthcare provider members.
MDU Insurance Solutions is an MGA established as part of the MDU. As a trusted name in the healthcare sector, we’re working exclusively with insurance brokers within the UK, Channel Islands and the Isle of Man.
About MDUConnect
MDU Insurance Solutions is a coverholder at Lloyd’s providing tailored insurance solutions for healthcare organisations. Our flagship product – MDUConnect – enables healthcare organisations to gain access to a potent blend of the MDU’s expert guidance, support and defence, and when concerns arise about patient care, a Lloyd’s of London insurance policy. MDUConnect is distributed exclusively via insurance brokers.
MDUConnect was designed with the perils facing private healthcare providers - including dental providers and others in the healthcare community – in mind. It includes the increasing risk that entities will be held vicariously liable for the actions of staff members. It is underwritten in Lloyd’s of London, the world’s leading insurance and reinsurance marketplace.
MDUConnect includes corporate MDU membership, which opens the door to a uniquely powerful range of guidance and support to help reduce risk.
About the MDU
The MDU is led and staffed by doctors and dentists with real-life experience of the pressures and challenges faced in practice. Their expertise and dedication explains why the MDU has such an exceptional track-record of helping individual and healthcare companies overcome the challenges that could threaten their livelihoods.
In short, with the MDU in your corner, your team can practise with confidence knowing we are on your side, and by your side.
Whilst the delivery of insurance-based indemnity may be new to the MDU, they are in a brilliant place to combine the benefits of discretionary support and contractual indemnity insurance.
James Hallam Insurance Brokers
Meet the team
David Casement
Insurance Director
David heads the MDU’s Lloyd’s insurance business and Lloyd’s coverholder. He joined the MDU in 2019 to design and lead the execution of its insurance strategy and plan.
In his role as insurance director, David draws on long experience in the insurance industry. A qualified lawyer, David previously worked at a number of London market and Lloyd’s insurers.
Noel Waters
Head of Distribution and Broker Partnerships
Noel has been instrumental in designing the distribution strategy for MDUConnect and will lead the broker partnership programme as we grow our insurance business.
With a 20+ year track record in the UK insurance markets, Noel joined the MDU in 1999 and has built a market leading corporate healthcare book of SME business.
Dr Pierre Campbell
Head of Underwriting
Pierre joined the MDU in 2007 and became head of underwriting in 2012.
A registered and licensed medical practitioner based in London, Pierre has worked in specialties allied to surgery for many years, having become a member of the Royal College of Physicians and Surgeons of Glasgow in 2005. Pierre holds a Masters in Business Administration and a Diploma in Insurance with the Chartered Institute of Insurers.
Chris Reay
Insurance Operations Manager
Chris is responsible for developing the MDU coverholder service offering. He joined the MDU in 2021 after 30 years within the London and commercial insurance market in several operational management and leadership roles. for both brokers and underwriters, as well as working for a Lloyd’s coverholder based in New Orleans and Houston.
Chris has a comprehensive understanding of the London marketplace, what makes it function, and he has been involved in the design, development, and delivery of several London market improvement projects such as ECF, ePlacing, SCAP and eAccounting.