Dental practices
Tailored insurance cover | Market-leading support from the MDU
In any dental practice, whether carrying out routine check-ups, treatments, surgery or cosmetic work, the focus is clearly on delivering and maintaining the highest standards of care.
Despite this, complaints and subsequent investigations can occur, and they can be driven by a range of issues.
Some have their roots in potential patient harm events like delayed or misdiagnoses, treatment errors, or failures in post-treatment care.
But these are not the only risks. Complaints can be made for many other reasons, including or administrative errors or privacy and confidentiality issues.
Providing a safety net
The truth is that it is likely that those working in dentistry will be involved in dealing with a complaint at some stage in their careers. Whatever the cause, the right guidance, support and defence can be crucial to protecting the business and its people.
At MDUConnect, providing that safety net is where our wealth of experience is essential, and our services are not limited to stepping in when something goes wrong.
Our Lloyd’s of London backed insurance product offers exceptional cover, but it also opens the door to a unique array of guidance and support from the MDU – deep expertise in managing risk, to reduce the chances of claims against primary care organisations in the first place.
Guidance
Our teams of medico-legal and dento-legal experts provide market leading guidance to help reduce the chances of a clinical negligence claim and help make practice safer for healthcare providers and their patients.
Support
Support from senior medical and dental professionals with first-hand, real-life experience of the risks facing medical and dental companies.
Defence
Our experience, expertise and resources enable us to provide MDUConnect members with expert advice and uncompromising defence.
MDUConnect: dental practice insurance you can rely on
The MDU is a financially secure partner dental practices can rely on. We are a Lloyd’s coverholder, and the MDUConnect insurance policy is entirely underwritten in the Lloyd’s market, and rated as:
MDUConnect is a proposition designed for medical professionals by medical professionals; specifically shaped to help healthcare businesses understand, manage and defend against the risks our dento- and medico-legal teams see every day.
Key benefits
- Protection underwritten in Lloyd’s and regulated by the FCA.
- MDU membership including:
- dedicated risk advisory partner
- learning and development resources: guides, journals, videos, e-learning, and webinars
- 'Resolve': the MDU’s complaint management system
- 24/7/365 medico- and dento-legal helpline
- 24/7/365 health and safety advice helpline
- employee assistance helpline
- round-the-clock media advice and support, to help protect your reputation.
MDUConnect in action
