Fertility clinic
Tailored insurance cover | Market-leading support from the MDU
For fertility clinic patients, the entire process from consultation and treatment through to outcomes is an understandably stressful and emotional time, with no cast-iron guarantee of success.
As a result, while the focus will always be on delivering and maintaining the highest standards of care in any fertility clinic, complaints are an ever-present risk.
Some issues have their roots in potential patient harm events like consent issues, delayed or misdiagnoses, prescription and treatment errors, as well as perceived shortcomings following a failure to conceive.
But these are not the only risks. Problems can arise for many other reasons, including delays with follow-up, or administrative errors or privacy and confidentiality issues.
Providing a safety net
It is likely that those working in a fertility clinic setting will be involved in dealing with a medico-legal concern at some stage in their careers. Whatever the cause, the right guidance, support and defence can be crucial to protecting the business and its people.
MDUConnect is designed to provide that safety net, drawing on a wealth of essential experience, and our services are not limited to stepping in when something goes wrong.
Our insurance product offers exceptional cover, but it also opens the door to a unique range of guidance and support from the MDU – deep expertise in managing risk, to reduce the chances of claims against healthcare organisations in the first place.
Guidance
Our teams of medico-legal and dento-legal experts provide market leading guidance to help reduce the chances of a clinical negligence claim and help make practice safer for healthcare providers and their patients.
Support
Support from senior medical and dental professionals with first-hand, real-life experience of the risks facing medical and dental companies.
Defence
Our experience, expertise and resources enable us to provide MDUConnect members with expert advice and uncompromising defence.
MDUConnect: fertility clinic insurance you can rely on
The MDU is a financially secure partner that fertility clinics can rely on. We are a Lloyd’s coverholder, and the MDUConnect insurance policy is entirely underwritten in the Lloyd’s market, and rated as:
MDUConnect is a proposition designed for medical professionals by medical professionals, specifically shaped to help healthcare businesses understand, manage and defend against the risks our medico- and dento-legal teams see every day.
Key benefits
- Protection underwritten in Lloyd’s and regulated by the FCA.
- MDU membership including:
- dedicated risk advisory partner
- learning and development resources: guides, journals, videos, e-learning, and webinars
- 'Resolve': the MDU’s complaint management system
- 24/7/365 medico- and dento-legal helpline
- 24/7/365 health and safety advice helpline
- employee assistance helpline
- round-the-clock media advice and support, to help protect your reputation.
MDUConnect in action
