Insurance broker
Healthcare never stops moving forward. But progress brings new risks. Is your insurance partner keeping pace?
From novel treatments and emerging specialist clinics to an increasingly litigious client base, the medical and dental sectors now face a complex array of risks – and new perils are emerging all the time.
The healthcare sector has always carried risk – at the MDU, we know that better than most. But the sheer breadth and diversity of exposures it faces today, and their often highly emotive nature, demands a depth of protection that only direct experience and deep sector specialism can provide.
With nearly 140 years of experience helping to protect thousands of organisations, the MDU has the knowledge, expertise and vision to help your clients navigate the dangers they face every day – and adapt to the emerging risks that can be so difficult to protect against.
Broker support
- Exceptional service
- Rapid, exclusive quoting
- Growth-orientated underwriting
- Rich data to support acquisition and renewals
Reduced client exposure
- Expert risk management review
- Ongoing risk reduction tools and support
- Dedicated risk advisory partner
- 24/7 medico- and dento-legal helpline
Complaints, incidents and claims
- Access to Resolve, the MDU’s complaints handling platform
- Incident management advice to help manage issues before claims arise
- Expert claims handling and legal defence
Strengthen your proposition with outstanding, contract-certain protection
The MDU is a financially secure partner you and your clients can rely on. We are a Lloyd’s coverholder, and the MDUConnect insurance policy is entirely underwritten in the Lloyd’s market, and rated as:
Our strength is in the expertise and breadth of support we can provide. This is a proposition designed for healthcare professionals by healthcare professionals; specifically shaped to help clients understand and manage the risks our medico- and dento-legal teams see every day.
In the event of an adverse incident, clients won’t just have the security of a Lloyd’s insurance policy, but also specialist risk management advice to rely on. Day or night, they will be able to call on medical or dental professionals who have walked in their shoes, for the practical support and advice they need at a stressful and often emotional time.
Your clients could not be in better hands.
A partner for growth, today and tomorrow
Our aim is simple: to work in partnership with an experienced group of brokers in offering a strong insurance proposition for healthcare companies, backed by the wealth of guidance and support available to MDUConnect members.
We are committed to delivering for you and for your clients, so you can expect exceptional service, rapid, exclusive quoting, professional, growth-orientated underwriting, to drive acquisition and streamline renewals.
Get in touch to find out more, or join our broker panel today.
Key benefits
- Protection underwritten in Lloyd’s and regulated by the FCA.
- MDU membership including:
- dedicated risk advisory partner
- a wealth of educational support: guides, journals, videos, e-learning, and webinars
- 'Resolve': the MDU’s complaint management system
- 24/7/365 medico- and dento-legal helpline
- 24/7/365 health and safety advice helpline
- employee assistance helpline
- round-the-clock media advice and support, to help protect your reputation.
Meet the team
David Casement
Insurance Director
David heads the MDU’s Lloyd’s insurance business and Lloyd’s coverholder. He joined the MDU in 2019 to design and lead the execution of its insurance strategy and plan.
In his role as insurance director, David draws on long experience in the insurance industry. A qualified lawyer, David previously worked at a number of London market and Lloyd’s insurers.
Noel Waters
Head of Distribution and Broker Partnerships
Noel has been instrumental in designing the distribution strategy for MDUConnect and will lead the broker partnership programme as we grow our insurance business.
With a 20+ year track record in the UK insurance markets, Noel joined the MDU in 1999 and has built a market leading corporate healthcare book of SME business.
Dr Pierre Campbell
Head of Underwriting
Pierre joined the MDU in 2007 and became head of underwriting in 2012.
A registered and licensed medical practitioner based in London, Pierre has worked in specialties allied to surgery for many years, having become a member of the Royal College of Physicians and Surgeons of Glasgow in 2005. Pierre holds a Masters in Business Administration and a Diploma in Insurance with the Chartered Institute of Insurers.
Chris Reay
Insurance Operations Manager
Chris is responsible for developing the MDU coverholder service offering. He joined the MDU in 2021 after 30 years within the London and commercial insurance market in several operational management and leadership roles. for both brokers and underwriters, as well as working for a Lloyd’s coverholder based in New Orleans and Houston.
Chris has a comprehensive understanding of the London marketplace, what makes it function, and he has been involved in the design, development, and delivery of several London market improvement projects such as ECF, ePlacing, SCAP and eAccounting.